- Edible items with the exception of screw top containers where the seal has not been broken. Where security tags exist on products, carefully inspect the product before removing the security tag. Cake Craft World Ltd will not accept returned items where the security tags have been removed.
- Handmade icing flowers, due to the extremely fragile nature of the product and the special packaging techniques required.
- Bespoke made to order items.
Please clearly write your order number on the parcel and return the goods to:
Unit 8, North Downs Business Park
Kent, TN13 2TL
If your goods are damaged in transit CakeCraftShop.co.uk will replace the item free of charge. We may ask for proof of the damage (photo) so that we can proceed with a compensation claim against the courier.